Shift Coordinator

Company Overview
At McDonald's, every shift is an opportunity to learn, make a difference, and have fun! Our team loves working together, supporting each other, and providing great moments for our guests and team members. If you're looking for a dynamic, friendly job full of opportunities, you've come to the right place!
Job Description
As a Shift Coordinator, you are the reference point for your team and guests. You organize and lead your shift, ensure everything runs smoothly, and make sure everyone feels comfortable and safe. You motivate the team, assist where needed, and bring your positive energy to every shift. You set an example in terms of food safety, quality, service, cleanliness, and hygiene, and are always ready to coach and support your team.
Main Responsibilities

• Organize and lead your shift for a smooth restaurant experience
• Ensure a safe and welcoming environment for guests and the team
• Maintain high standards of quality, service, cleanliness, and hygiene
• Support the team during rush times - in the kitchen, at the counter, or in the dining area
• Foster teamwork and motivate team members
• Communicate openly and manage conflicts with empathy and respect
• Use management tools (scheduling, cash register, orders, inventory)
• Support training and development initiatives
  Required Qualifications
• Reliable, responsible, and positive attitude
• Enjoy working with people and leading a team
• Open, empathetic, and respectful communication
• Proactive, inventive, and eager to learn
• Analytical mindset and comfortable with technology
• Resilient, flexible, and optimistic
• Good proficiency in the local language
  Benefits
• Flexible hours for a better work-life balance
• Multicultural and supportive team
• Training and growth opportunities - many managers started as shift coordinators!
• Compensation and employment conditions in accordance with the CCNT provisions
• 50% discount on our products in Swiss restaurants
• Discounted Sunrise subscriptions
• Access to the Corporate Benefits platform
• Additional vacation days offered to those over 50
• Free access to the largest online training library.